At Sweetstandhub, we recognize that your privacy is not just a legal requirement, but a cornerstone of the trust you place in us when selecting our Premium Event Display Stands and Elegant Serving Trays. Your digital security is a high priority for us.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from sweetstandhub.com. We are committed to transparency in our data practices and ensuring that your shopping experience is safe, secure, and respectful of your personal boundaries. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
To provide you with a seamless shopping experience, we collect two primary types of information:
Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect specific details from you, including your full name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
Device Information: When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
3. How We Use Your Information
We use the information we collect in the following ways to fulfill our service commitment to you:
Fulfillment & Communication: We use the Order Information generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping via UPS, FedEx, or USPS, and providing you with invoices and/or order confirmations). Additionally, we use this information to communicate with you and provide dedicated customer support.
Risk & Fraud Prevention: We use the Device Information (specifically your IP address) that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
Targeted Marketing: In line with the preferences you have shared with us, we may use your information to provide you with information or advertising relating to our products or services that may interest you.
4. Sharing Your Personal Information & Our “Zero-Sale” Policy
Our Zero-Sale Commitment: We do not sell, rent, or trade your personal information to third parties for their commercial purposes. Period.
We only share your Personal Information with necessary third parties to help us use your Personal Information, as described above:
Operational Partners: We use ecommerce platforms and payment processors to power our online store and ensure secure transactions.
Logistics Providers: We share your name and shipping address with our Logistics Partners (UPS, FedEx, USPS) to ensure the safe delivery of your event decor.
Legal Compliance: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
5. Payment Security & PCI-DSS Compliance
Your financial security is non-negotiable. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
SSL Encryption: All sensitive data transmitted between your browser and our Site is protected using industry-standard SSL (Secure Sockets Layer) technology with AES-256 encryption.
PCI-DSS Standards: We are proud to state that we comply with the Payment Card Industry Data Security Standard (PCI-DSS). We do not store your full, raw credit card data on our local servers. All payment processing is handled by certified third-party gateways that maintain strong digital security measures.
6. Cookies & Behavioral Advertising
We use “Cookies” to enhance your experience, such as remembering items in your shopping cart and analyzing site traffic.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of targeted advertising by using the links below:
Although Sweetstandhub operates out of Michigan and exclusively serves the United States market, we respect your rights over your personal data in accordance with applicable US state and federal privacy laws. Depending on your state of residence (such as California under the CCPA/CPRA), you may have the following rights:
The Right to Know & Access: You have the right to request that we disclose the specific pieces of personal information we have collected about you and how we use that information.
The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we maintain about you.
The Right to Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions (such as tax or transaction record-keeping requirements in Michigan).
The Right to Opt-Out: You have the right to opt-out of the “sale” of your personal information. As stated in Section 4, Sweetstandhub does not sell your personal information to third parties.
The Right to Non-Discrimination: We will not discriminate against you (such as charging different prices or providing a different level of service) for exercising any of your privacy rights.
If you are a resident of the United States and would like to exercise any of these rights, or if you have questions about how Michigan state laws apply to your data, please contact our support team using the verified information provided below.
8. Data Retention & Protection of Minors
Data Retention: When you place an order through the Site, we will maintain your Order Information for our records for legal, tax, and accounting purposes unless and until you ask us to delete this information.
Minors: Our Site is not intended for individuals under the age of 18. We do not intentionally or knowingly collect personal information from children or minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to request deletion.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Our Privacy Team
For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your data rights, please contact us using the verified details below:
Email:[email protected]Phone: +61 433 237 193
Address: Room 701, Building 1, Sansong Keji Chanyeyuan, No. 116 Xingang Dadao, Minhou, Fuzhou, Fujian, China
Hours: Monday – Friday: 9:00 AM – 5:00 PM (ET)
